Privacy policy
Updated on November 13, 2026
This policy explains which personal data Ilha Crossmídia receives through this site, what it is used for, who it is shared with and how you can exercise the rights set out in Brazil's General Data Protection Law (LGPD, Law 13.709/2018).
Who looks after your data
The data controller is Ilha Crossmídia Ltda, CNPJ 27.373.295/0001-06, headquartered at Av. Anhanguera, 1225, Alto da Boa Vista, Ribeirão Preto (SP), Brazil, CEP 14025-480.
The data protection officer can be reached at the e-mail address at the end of this page.
What data we receive
Contact form: name, company, e-mail, phone, subject and message. For quote requests, also the budget range. For the talent pool, LinkedIn, portfolio and résumé, when you send them.
The site's WhatsApp: name, e-mail, phone and interest (and the budget range, for quotes), before the conversation opens in WhatsApp.
Newsletter: your e-mail address.
With each request, we record the page it was sent from and the campaign that brought you to the site, if any.
Browsing: with your permission, pages visited, referring page, campaign parameters, device type, country and language, linked to a random identifier that does not reveal who you are.
What we use it for
To answer your message, route it to the right team at Ilha and send an automatic confirmation by e-mail.
To prepare quotes and, when it applies, schedule a meeting with the sales team.
To review applications to the talent pool.
To send the newsletter, until you ask to leave.
To understand how the site is used and measure campaign results, only with your permission.
Legal bases
We process data based on your consent (analytics, advertising and newsletter), on pre-contractual steps taken at your request (quotes) and on our legitimate interest in answering whoever contacts us, always within the limits of the LGPD.
Cookies and browser storage
Analytics and advertising cookies and similar technologies are only turned on after you accept them in the cookie notice. Without your choice, they stay off.
The site keeps your cookie choice, your video list and what you have already watched in your own browser. This information never leaves your device and is erased when you clear your browser data.
Films play in the YouTube player, in privacy-enhanced mode, and in the Vimeo player, with tracking turned off. These platforms follow their own policies.
You can change your choice at any time in Cookie preferences, here or in the site footer.
Who we share it with
Suppliers that run the site on our behalf: hosting, database, e-mail delivery and meeting scheduling. Some of them store data on servers outside Brazil.
Analytics and advertising tools, such as Google, Meta, TikTok and LinkedIn, only after you accept.
Authorities, when the law requires it.
We do not sell personal data.
How long we keep it
We keep data for as long as needed to handle your request and meet legal obligations. You can ask for it to be deleted sooner through the data protection officer.
Your rights
Under the LGPD, you can ask us to confirm that we process your data, and for access, correction, anonymization, blocking or deletion, portability, information on who it was shared with and withdrawal of consent.
You can also file a complaint with Brazil's National Data Protection Authority (ANPD).
Security
The site only works over a secure connection (HTTPS), and the panel where messages arrive is restricted to the authorized team.
Changes to this policy
We may update this policy. The date of the latest version is shown at the top of the page.
Data protection officer
To exercise your rights or ask about your personal data: